Privacy Policy

Last updated: July 9, 2025

Welcome to Kisan Sarthi Organic Farms (“we”, “our”, or “us”). At kisansarathi.com, your privacy is a priority. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Definitions

Website: Refers to our official site, kisansarathi.com.
User/You: Any individual accessing or using our website.
Personal Data: Information that can identify you as an individual.
Cookies: Small data files stored on your device.
Facebook Pixel & Google Analytics: Tools used for remarketing and analysis.

What We Collect

To offer you an elegant, seamless shopping experience, we may collect:

  • Your name, address, email, and phone number
  • Order, payment, and delivery information
  • Device details, IP address, browser type, and visit timestamps
  • Information from cookies and tracking tools like Facebook Pixel and Google Analytics

How We Use Your Information

Your data helps us provide a refined and personalized experience, including:

  • Processing and delivering your orders smoothly
  • Contacting you about updates, offers, and new arrivals
  • Understanding how visitors navigate our site to enhance design and usability
  • Running remarketing campaigns to show you curated, relevant ads
  • Meeting legal obligations and ensuring site security

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and improve your experience
  • Show personalized ads through remarketing on platforms like Facebook and Google

You may disable cookies in your browser settings. In the future, we plan to offer a dedicated cookie settings page on our website for more control.

Sharing Your Data

We may share your information with:

  • Payment gateways and delivery partners to fulfill your orders
  • Trusted third-party services like Facebook and Google for marketing purposes
  • Government agencies if required by law
  • New owners if the company is sold or transferred
  • Only with your consent, for other purposes

Data Security

We value your trust. Our website uses HTTPS, SSL encryption, firewalls, and access controls to protect your data. While no online system is perfectly secure, we work diligently to maintain a safe environment.

Data Retention

We keep:

  • Order and account data for 3–5 years, as required by law
  • Remarketing data for approximately 6–12 months

You may request deletion of your data at any time.

Children's Privacy

Our services are not intended for children under 13. If you believe we have collected data from a child, please contact us to remove it promptly.

Your Rights

You have the right to:

  • Request a copy of your data
  • Correct or update your data
  • Request deletion of your data
  • Unsubscribe from marketing emails and SMS
  • Adjust cookie preferences (coming soon)

Contact us anytime at info@kisansarathi.com.

External Links

Our website may contain links to third-party sites. We do not control and are not responsible for their privacy practices. Please review their policies separately.

Policy Updates

We may update this policy periodically. Any changes will be posted here with an updated date. We encourage you to review it regularly.

Contact Us

For questions or requests, please contact us:
Email: info@kisansarathi.com
Website: www.kisansarathi.com